Manage My Existing Staff

Manage my existing staff

Exceptional Home Management

We understand that you may already have a trusted domestic staff member in your home. However, you might feel that her performance could improve, or that your household could benefit from more structure and professional management. That’s where we come in.

Our service is designed to elevate your current staff to our standard of quality and performance through tailored training and ongoing management support. Training can take place in your home or at one of our master classes, after which we provide professional management to ensure consistency and peace of mind.

Our management services include:

Structured onboarding with clear job descriptions
Customized daily/weekly task schedules for efficiency
Time and performance tracking systems
Ongoing communication and feedback channels
Conflict resolution and disciplinary guidance (handled by our team)
Regular check-ins and performance reviews when required
Advice and enforcement of fair treatment, contracts, and expectations
Work/task scheduling and oversight
Quality control audits to maintain standards
Emergency/temporary placement cover when needed
Payroll and leave management for convenience
Dispute resolution support
General liability insurance for added protection
COIDA compliance
UIF registration and administration
Pension fund benefits for staff

With this service, you retain the familiar comfort of your existing staff while we provide the systems, structure, and support to ensure your home is always managed at a professional level.

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